Conditions

 

Orders

When ordering, use as often as possible the code, part or reference number of the required instrument. If available, also mention manufacturer's name, instrument sizes, building material, etc. This will help us to serve you faster and avoid mistakes.

It is possible to obtain certain discounts or special prices for large quantity orders. Please contact us.

All prices are FOB Montreal-North and applicable taxes are extra.

Prices are subject to change without notice.

 

 

Incomplete Order

When shipping an order, any item not in stock is noted on the packing slip and put in back order; this merchandise is sent on deferred delivery.

Should the remaining merchandise be cancelled, please advise our sales representative as soon as possible.

 

 
 

Payment conditions

Visa
MasterCard

All shipments are C.O.D. for clients who do not have an open account with us.

Payment terms are: net 30 days (or, on request, 2% if paid in 10 days).

Purchases can also be paid by Visa, MasterCard or, in person, by Interac.

We reserve the right to delay a delivery to any client whose account is overdue.

 

 
 

New accounts

Companies who wish to open an account with us must provide with bank and commercial references. For such, use our Credit Request form. Results of our inquiry are communicated as soon as possible.

Under INFORMATION you will find the button to download and print our request form to open an account, in PDF format (136 Kb)*. Once completed, sign the form and send it to us whether by mail or by fax at (514) 327-0604.

* Note.- The 3.0 version or a more recent one of Acrobat Reader is needed to display and print the document. This program is free; you can download it by clicking the ADOBE button on this page.

 
 

Shipping

If in stock, merchandise is usually shipped immediately for delivery the next day. Shipping conditions: your transport company, at your expense; otherwise $6 of prepaid cost is added to your invoice.

OUR BUSINESS HOURS ARE
from Monday to Friday,
between 8 a.m. to 5 p.m. (E.S.T.)

Whichever the way you use to communicate with us, we are always there to serve you.